BR Forum

Posted: **Mon Aug 18, 2008 1:51 pm**

Anybody else tried this out?

https://secure.gotoassist.com/login/welcome.tmpl

We are testing it to see how well it works with our clients. Would like feedback on anyone else’s experiences.

Steve
MACS

Post generated using Mail2Forum (http://www.mail2forum.com)

Posted: **Mon Aug 18, 2008 1:54 pm**

We use GoToAssist at CLS. We love it, our customers love it. Luis knows more about it.

-John

From: br_forum-bounces@maillist.ads.net [mailto:br_forum-bounces@maillist.ads.net] On Behalf Of Stephen Koger
Sent: Monday, August 18, 2008 3:50 PM
To: 'Business Rules Forum'
Subject: [BR_forum] GotoAssist Beta

Anybody else tried this out?

https://secure.gotoassist.com/login/welcome.tmpl

We are testing it to see how well it works with our clients. Would like feedback on anyone else’s experiences.

Steve
MACS

Post generated using Mail2Forum (http://www.mail2forum.com)

Posted: **Mon Aug 18, 2008 1:59 pm**

Hi Steve! You're all married now! I hope you and Heidi had a wonderful day on August 8th! They were setting off some awfully big fireworks in China in your honor that day. They made have called it the Olympic opening ceremonies, but we know better

Aren't you using LogMeIn for remote support now? What is GotoAssist supposed to provide that LogMeIn doesn't? I'm always interested in hearing about a better mousetrap.

-- Susan, who uses LogMeIn

Stephen Koger wrote:

Anybody else tried this out?

https://secure.gotoassist.com/login/welcome.tmpl

We are testing it to see how well it works with our clients. Would like feedback on anyone else’s experiences.

Steve
MACS

Post generated using Mail2Forum (http://www.mail2forum.com)

Posted: **Mon Aug 18, 2008 2:49 pm**

GotoAssist Epress Beta.

I think it’s still free, and that is very nice!

We subscribe to their full product, so other than a brief trial, I didn’t try the express product.

GotoAssist provided by Citrix has stellar support. When something fails, I can always get help. I don’t know if they are going to provide the same level of service to the express clients, but I would imagine they would.

The Express version is designed for a limited number of technicians (It might even be 1) to provide support to end users. The interface looked very nice.

I would certainly give it a try.

Luis I. Gomez
Commercial Legal Software, Inc.
1-800-435-7257
www.CollectionSoftware.com

From: br_forum-bounces@maillist.ads.net [mailto:br_forum-bounces@maillist.ads.net] On Behalf Of Stephen Koger
Sent: Monday, August 18, 2008 3:50 PM
To: 'Business Rules Forum'
Subject: [BR_forum] GotoAssist Beta

Anybody else tried this out?

https://secure.gotoassist.com/login/welcome.tmpl

We are testing it to see how well it works with our clients. Would like feedback on anyone else’s experiences.

Steve
MACS

Post generated using Mail2Forum (http://www.mail2forum.com)