Print PREVIEW with Win7 - BR 4.20JA

Discussion about printing issues and techniques.

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Susan Smith
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Print PREVIEW with Win7 - BR 4.20JA

Post by Susan Smith »

Hi all,

Can someone who is using BR 4.2 with Win7 and Print Preview please verify something for me? I have recently moved to Win7. All other things appear to be the same as far as I know. But on the Print Preview screen, when I click the button to "Print the Current Page" and then I click one of the VCR buttons (forward, backwards, last page, etc), the image on the screen gets all screwy as if all of the fonts are suddenly huge and overlap each other. (I really don't know if that is what is happening.)

If I move off of that page and then go back to it again, it re-displays and fixes itself. This seems to happen whenever I "print the current page" and then advance the page.

I don't want to report a bug if this is working for everybody else.

Thanks.

-- Susan
Attachments
This is a screenshot of what I see when the fonts get all huge and overlap each other as described in the body of this post.
This is a screenshot of what I see when the fonts get all huge and overlap each other as described in the body of this post.
PrintPreview.jpg (217.79 KiB) Viewed 15861 times
GomezL
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Print Preview 4.20ja

Post by GomezL »

I tried printing Current Page, then I scrolled to the next page.
Looks good to me
I have Win 7 (64 bit).
Susan Smith
Posts: 717
Joined: Sun Aug 10, 2008 4:24 am
Location: Southern California

Post by Susan Smith »

Thanks Luis. I'll try some different combinations of things and see if I can identify a pattern. I just tried it with another client's system - same BR version, same computer. And it doesn't happen for that client. I wonder if there is something in BRCONFIG.SYS that can screw it up. Or maybe something in the print streams (though it is happening on EVERY report for this client). At least I have somewhere new to look.

I appreciate you trying it for me.

-- Susan
bluesfannoz
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Post by bluesfannoz »

I would put my money on it being the printer driver or possibly the font your using being corrupted on that particular machine. You might select a different printer and see if you get the same results on that machine.

Steve
Steve Koger
Computer Specialist
SEKESC-MACS Division
Susan Smith
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Joined: Sun Aug 10, 2008 4:24 am
Location: Southern California

Post by Susan Smith »

Hi Steve,

Unfortunately, it's neither one of those. Both clients are using Lucida Console on almost all of their reports (including the ones I tested) and I was printing to the same printer as well - same driver. I'll keep trying though.

The ironic thing is that if I "print the current page", then click ">" to advance a page (getting the messy results in the attachment I posted), and then I click "<" to go back a page (which displays fine) and then ">" to come back again to the screwed up page, it's all fixed then. So it seems that it the print stream must be okay. Additionally, if I page through all of the pages without printing a page, there are no issues. OR if I print the ENTIRE report and then "Page around" with the arrows, it's fine too. Only if I print the CURRENT page and then advance to view the next page.

I'll post back if figure it out.

-- Susan
gordon
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Post by gordon »

I have encountered that type of image occasionally from the inception of PREVIEW. I find that if I advance to the next page before the printing operation is complete on my workstation it can produce that type of image. If I give it a couple of seconds after printing and before proceeding, as I have now trained myself to do, I rarely encounter the problem.
Susan Smith
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Joined: Sun Aug 10, 2008 4:24 am
Location: Southern California

Post by Susan Smith »

Hi Gordon,

Thanks for chiming in. I tried as you suggest, but have not seen any chance in behavior. I will continue to experiment and see if I can come up with something, but at the moment, it's very consistent.

-- Susan
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